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Support

Questions, bug reports, purchase help, privacy questions, or feedback about a curated Community level — reach the developer directly.

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Frequently asked questions

Most answers are here — and if they're not, the email above always is.

Purchases & PRO

Is Trailer Parking Sim free?

Yes — it's free to download and play. The free tier includes Campaign 1–3, CDL 101, the curated Community catalog, and two of the four rigs. A single optional PRO unlock opens the remaining training content and rigs.

What does the PRO unlock include?

Campaign 4–6, CDL 102–106, and the other two rigs, for four rigs total. Together with the free content, that unlocks every campaign and CDL-style practice level in version 1.1. It's a one-time purchase, not a subscription.

Is PRO a subscription? Are there ads?

No to both. PRO is a one-time, non-consumable purchase that's yours permanently. Nothing auto-renews, and the app contains no ads.

I bought PRO on another device, or it didn't unlock. How do I restore it?

Sign in with the same Apple ID you purchased with, then tap Restore Purchases in Settings (it's also on the Store screen). Your unlock is tied to your Apple ID and restores across all your devices. If it still doesn't appear, email us.

How do I request a refund?

Purchases are billed by Apple, so refunds are handled by Apple at reportaproblem.apple.com. If something went wrong, write to us as well and we'll help.

Gameplay & CDL practice

Will this help me pass a real CDL test or get a license?

No. It's a game for entertainment and low-stakes CDL-style practice. Its scenarios are inspired by common backing patterns, but official layouts, dimensions, procedures and scoring vary by jurisdiction. The app is not training, an examination or a licensing tool, and it isn't affiliated with any DMV or AAMVA.

My trailer keeps jackknifing — is that a bug?

Usually not — the game's articulated-trailer model makes excessive angle fold the trailer toward the cab. Use small steering inputs and use a pull-up (drive forward to straighten) when the angle gets too sharp. The CDL-style practice mode also includes an in-game "get out and look" check.

What do pull-ups, touches and "Clean Pass" mean?

The game uses its own scoring rules: touching a boundary is a touch, driving forward to reset your angle is a pull-up, and a run with no touches earns an in-game Clean Pass. These results do not represent an official test result or indicate licensing readiness.

Which controls can I use?

Four schemes: an on-screen steering wheel, a slider, jog buttons, or an MFi / Xbox / PlayStation gamepad. Switch anytime in Settings. iPad also supports a two-handed landscape layout.

Editor & curated Community

How do I build my own level?

Open the Community tab and tap the create button to launch the editor: drop the dock, walls and cones, then test your run. In version 1.1 your custom level stays on your device; public submissions are closed and the shared list is developer-curated.

How do I report or hide an inappropriate level?

Press and hold a curated Community level card and choose Report or Hide. Hide removes it from your local list. Report also sends a moderation signal and hides it locally; a level that reaches the report threshold is quarantined for developer review.

Why can't I publish my custom level?

Public level uploads are intentionally closed in version 1.1. This keeps free-form names and geometry on your device while we operate a small developer-curated library.

Replay, sharing & iMessage

How do I save or share a replay?

Every attempt is recorded on your device with no automatic upload to the developer. Open a run to replay it, then choose whether to export a vertical 9:16 video with the in-game audio mix and share it through the system share sheet.

How do the iMessage challenges work?

Trailer Parking Sim includes an iMessage app. From a conversation, you choose a recipient and send a challenge containing the level, result details and, if set, your optional display name. Apple Messages delivers that payload to the selected recipient; the developer's services do not receive the Messages payload or your display name.

Account, data & devices

Do I need to create an account?

No sign-up, ever. Play anonymously, with an optional nickname you can change in your profile. The nickname stays on your device and private iCloud unless you actively include it in a Messages challenge sent to a recipient. Game Center is optional and operated by Apple.

Does my progress sync between devices?

Yes — through your private iCloud account when you're signed into the same Apple ID. The progress data itself is not uploaded to us; optional analytics is separate and, only after you opt in, can include allow-listed in-game event details.

How do I reset or delete my data?

Settings → Clear Local Data resets your progress, nickname, local editor levels and hidden-level list (your PRO unlock stays). For questions about server data, email us. See our Privacy Policy for exactly what we store.

Does the app collect analytics?

Optional first-party analytics is off by default. It starts only if you opt in, uses random app-scoped identifiers rather than an account or advertising ID, and can be turned off again in Settings. Turning it off clears queued events from the device. See our Privacy Policy for the allow-listed fields and retention details.

Which languages and devices are supported?

Version 1.1 supports 10 languages: English, Latin American Spanish, French, Traditional Chinese, Japanese, German, Polish, Brazilian Portuguese, Simplified Chinese, and Korean. It runs on iPhone and iPad with iOS 17 or later.

Still need help?

Email the developer directly — real person, every message read.

[email protected]

See also our Privacy Policy and Terms of Use.